Frequently Asked Questions

Find quick answers to common questions about LearnHub.

Account & Profile

How do I create an account?

Click the "Sign Up" button in the top right corner and follow the registration process. You'll need to provide your email address, create a password, and fill in some basic information.

How do I reset my password?

Click "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your inbox to reset your password.

Can I change my email address?

Yes, you can change your email address in your account settings. You'll need to verify the new email address before it becomes active.

Courses & Learning

How do I enroll in a course?

Browse our course catalog, select a course you're interested in, and click "Enroll Now". You can pay with various payment methods, including credit cards and PayPal.

Can I access courses offline?

Yes, you can download course materials for offline viewing through our mobile app. However, some interactive features require an internet connection.

How long do I have access to a course?

Once you enroll in a course, you have lifetime access to the course materials, including any future updates.

Certificates & Progress

How do I get a certificate?

To receive a certificate, you must complete all course requirements, including watching all video lectures, completing assignments, and passing the final assessment with a minimum score of 70%.

Can I share my certificate?

Yes, you can share your certificate on LinkedIn and other social media platforms directly from your dashboard.

How do I track my progress?

Your progress is automatically tracked in your dashboard. You can see completed lessons, upcoming assignments, and overall course progress.

Payments & Refunds

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and various local payment methods depending on your country.

What is your refund policy?

We offer a 30-day money-back guarantee if you're not satisfied with your course. Contact our support team to request a refund.

Do you offer financial aid?

Yes, we offer financial aid for eligible students. You can apply through your account dashboard.

Technical Support

What are the system requirements?

You need a modern web browser (Chrome, Firefox, Safari, or Edge) and a stable internet connection. For the best experience, we recommend using the latest version of your browser.

How do I report a technical issue?

Use the "Report Issue" button in the course player or contact our support team through the Help Center.

Is there a mobile app?

Yes, we have mobile apps for iOS and Android devices. You can download them from the App Store or Google Play Store.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support